Incident Start Time: 03-12-2023 00:00 UTC Incident End Time: 04-12-2023 21:40 UTC
Posted Dec 05, 2023 - 06:10 UTC
Update
We are continuing to investigate this issue.
Posted Dec 04, 2023 - 20:17 UTC
Update
We are continuing to investigate this issue.
Posted Dec 04, 2023 - 15:08 UTC
Update
We are continuing to investigate this issue.
Posted Dec 04, 2023 - 11:48 UTC
Investigating
We are writing to inform you that we are currently experiencing a service degradation for the Analytics and Message Search components on the Customer Dashboard.
Impact: Customers may not be able to see data when using Message Search and Analytics on dashboard.sinch.com
Incident Start Time: 03-12-2023 00:00 UTC
Our engineers are working to restore service as soon as possible.
We appreciate your patience and apologize for any inconvenience during this period.
Posted Dec 04, 2023 - 09:35 UTC
This incident affected: Dashboard.sinch.com (Analytics).