Delivery Issue Canada - ISP Telecom

Incident Report for Sinch

Resolved

This incident has been resolved

Incident Start Time: 2024-07-16 10:55 UTC
Incident End Time 2024-07-16 14:29 UTC

Posted Jul 16, 2024 - 16:49 UTC

Update

We are continuing to investigate this issue.

Posted Jul 16, 2024 - 14:33 UTC

Investigating

We are currently observing delivery issues in Canada - ISP Telecom.

Incident Start Time: 2024-07-16 10:55 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Jul 16, 2024 - 12:32 UTC

This incident affected: External Connectivity (SMS - CA - ShortCode, SMS - CA - Toll Free).