Incident Start Time: 2020-05-07 07:39 UTC Restoration Time: 2020-05-07 08:53 UTC Incident End Time: 2020-05-07 10:20 UTC
We appreciate your patience while the operator worked to resolve this issue and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com.
Posted May 07, 2020 - 11:05 UTC
Monitoring
We are writing to inform you that delivery to Vodafone Egypt has normalised, however queues are still draining on their side and we are monitoring for stability.
Posted May 07, 2020 - 09:44 UTC
Investigating
We are writing to inform you that we are currently observing delivery issues towards Vodafone network in Egypt. We are working with our provider to investigate the issue.
Incident Start Time: 2020-05-07 07:39 UTC
Impact: Clients may observe delayed or failed MTs towards Vodafone Egypt.
We appreciate you patience and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted May 07, 2020 - 08:56 UTC
This incident affected: External Connectivity (SMS - EMEA).