Delivery Issue Denmark - 3

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-03-20 11:46 UTC
Incident End Time: 2025-03-20 18:26 UTC

Posted Mar 20, 2025 - 19:37 UTC

Update

We are continuing to work on a fix for this issue.

Posted Mar 20, 2025 - 17:02 UTC

Identified

The carrier has confirmed a degradation on their end, and they are currently working on resolving the issue.

As soon as we have any updates, they will be shared accordingly.

Posted Mar 20, 2025 - 14:42 UTC

Investigating

We are currently observing delivery issues in Denmark - 3.

Incident Start Time 2025-03-20 11:46 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Mar 20, 2025 - 12:42 UTC

This incident affected: External Connectivity (SMS - EMEA).