Delivery Issue Brazil - Algar Telecom

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-03-16 04:00 UTC
Incident End Time: 2026-03-16 18:47 UTC
Posted Mar 16, 2026 - 21:54 UTC

Update

We are continuing to investigate this issue.
Posted Mar 16, 2026 - 14:42 UTC

Update

We are continuing to investigate this issue.
Posted Mar 16, 2026 - 10:01 UTC

Update

We are continuing to investigate this issue.
Posted Mar 16, 2026 - 07:00 UTC

Investigating

We are currently observing delivery issues in Brazil - Algar Telecom.

Incident Start Time: 2026-03-16 04:00 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Mar 16, 2026 - 05:39 UTC
This incident affected: External Connectivity (SMS - LATAM).