Delivery Issue- Bell Canada

Incident Report for Sinch

Resolved

This incident has been resolved.
Incident Start Time: 2023-05-05 13:44 UTC
Incident End Time: 2023-05-05 17:17 UTC
Posted May 05, 2023 - 21:33 UTC

Update

We are continuing to investigate this issue.
Posted May 05, 2023 - 16:08 UTC

Update

We are continuing to investigate this issue.
Posted May 05, 2023 - 13:57 UTC

Investigating

We are writing to inform you that we are currently observing a minor degradation to and from Bell Canada.
The matter is currently being investigated.

Impact: Clients may experience failed or delayed traffic to and from Bell Canada.
Posted May 05, 2023 - 13:44 UTC
This incident affected: External Connectivity (SMS - CA - ShortCode, SMS - CA - Toll Free).