Delivery Issue Guatemala - Tigo

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-07-08 06:02 UTC
Incident End Time: 2025-07-08 09:00 UTC
Posted Jul 08, 2025 - 10:59 UTC

Update

We are continuing to investigate this issue.
Posted Jul 08, 2025 - 08:06 UTC

Investigating

We are currently observing delivery issues in Guatemala - Tigo

Incident Start Time: 2025-07-08 06:02 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Jul 08, 2025 - 06:29 UTC
This incident affected: External Connectivity (SMS - LATAM).