Delivery Issue Mexico - AT&T

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-03-25 06:36 UTC
Incident End Time: 2026-03-25 07:06 UTC
Posted Mar 25, 2026 - 07:37 UTC

Monitoring

We can observe that performance is restored.

Incident Restoration Time: 2026-03-25 07:06 UTC

We will continue to monitor for any further disturbances.
Posted Mar 25, 2026 - 07:15 UTC

Investigating

We are currently observing delivery issues in Mexico - AT&T

Incident Start Time: 2026-03-25 06:36 UTC

Impact: Delayed or Failed MT's/Delayed or Failed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Posted Mar 25, 2026 - 07:03 UTC
This incident affected: External Connectivity (SMS - LATAM).
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