Delivery Issue France - SFR

Incident Report for Sinch

Resolved

This incident has been resolved

Incident Start Time: 2026-01-12 22:14 UTC
Incident End Time: 2026-01-13 03:06 UTC

Posted Jan 13, 2026 - 03:54 UTC

Update

We are continuing to investigate this issue.

Posted Jan 13, 2026 - 03:04 UTC

Update

We are continuing to investigate this issue.

Posted Jan 12, 2026 - 23:49 UTC

Investigating

We are currently observing delivery issues in France - SFR.

Incident Start Time: 2026-01-12 22:14 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Jan 12, 2026 - 22:38 UTC

This incident affected: External Connectivity (SMS - EMEA).