Delivery Issue Mexico - Telefonica

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-05-29 20:24 UTC
Incident End Time: 2026-05-29 22:09 UTC
Posted May 29, 2026 - 23:25 UTC

Investigating

We are currently observing delivery issues in Mexico - Telefonica

Incident Start Time: 2026-05-29 20:24 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Posted May 29, 2026 - 20:48 UTC
This incident affected: External Connectivity (SMS - LATAM).