We are writing to inform you that queues have been cleared and traffic is back to normal patterns.
Incident Start Time: 11 March 2022 16:00 Hrs. Incident End Time: 11 March 2022 22:30 Hrs.
We consider this issue as resolved.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to essupport.digitalinterconnect@sinch.com
Posted Mar 11, 2022 - 22:52 UTC
Investigating
Ticket Number :: MNOC-38203 Services:: DI MMS 365 - MM7
Description ::
Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform.
This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 11 March 2022 16:00 PM Hrs.