Delivery Issue Canada - ISP Telecom

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-07-29 09:02 UTC
Incident End Time: 2025-07-29 10:31 UTC

Posted Jul 29, 2025 - 11:10 UTC

Investigating

We are currently observing delivery issues in Canada - ISP Telecom.

Incident Start Time: 2025-07-29 09:02 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Jul 29, 2025 - 09:24 UTC

This incident affected: External Connectivity (SMS - CA - ShortCode, SMS - CA - Toll Free).