Operator Notification - Verizon US - MMS
Incident Report for Sinch
Resolved
This incident has been resolved.

Start Time: 2021-07-17 18:40 UTC
Restoration Time: 2021-07-17 18:55 UTC
End Time: 2021-07-17 19:35
Posted Jul 17, 2021 - 19:35 UTC
Monitoring
Dear Clients,

The connectivity towards Verizon has been restored and we are able to see normalized traffic behavior.

Start Time: 2021-07-17 18:40 UTC
Restoration Time: 2021-07-17 18:55 UTC

Please, contact support@sinch.com should you require further information or assistance.
Posted Jul 17, 2021 - 19:22 UTC
Investigating
Dear Client,

We are writing to inform you that we are currently observing connectivity issues towards Verizon US which will impact MMS MT/MO/DLR.

Start Time: 2021-07-17 18:40 UTC

Impact: Clients will experience delayed, rejected or failed MMS MT/MO/DLR for Verizon US

We appreciate your patience while work is being done to resolve this matter and apologize for any inconvenience this may cause.

If you have any questions or concerns please do not hesitate to reach out to support@sinch.com

Sincerely,
Sinch
Posted Jul 17, 2021 - 19:10 UTC
This incident affected: Connectivity by region (MMS - US).