Performance degradation - Norway - Telia
Incident Report for Sinch
Dear client,
The delivery rate for Telia Norway continues to show a normalized performance and the delivery reports are being returned in a timely manner.
This incident is resolved.

Incident Start Time: 2021-10-13 01:00 UTC
Incident End Time: 2021-10-13 06:30 UTC
Posted Oct 13, 2021 - 09:11 UTC
We are able to see normalized behavior from Telia Norway since 06:30 UTC. We will keep monitoring to ensure route stability.
Posted Oct 13, 2021 - 07:03 UTC
We are continuing to investigate this issue.
Posted Oct 13, 2021 - 05:24 UTC
Dear Client,

We are writing to inform you that Telia - Norway is currently experiencing issues with DLRs.

Incident Start Time: 2021-10-13 01:00 UTC
Incident End Time: TBD

Impact: Clients may observe delayed or failed DR's from Telia - Norway. Our tests prove that MT's are unaffacted.

We appreciate your patience and if you have any further questions or concerns please do not hesitate to reach out to
Posted Oct 13, 2021 - 05:21 UTC
This incident affected: Sinch DI Services (SMS 365 Enterprise) and Connectivity by region (SMS - EMEA).