DI Live Link 365 | Enterprise Messaging | 3rd party Network Maintenance | Ref Number# 23883694-1
Scheduled Maintenance Report for Sinch
Completed
The scheduled maintenance has been completed.
Posted Jun 24, 2022 - 11:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 24, 2022 - 05:00 UTC
Scheduled
3rd Party Maintenance

Services :: DI Live Link 365
Ref Number :: 23883694-1

Start Date and Time (GMT):: 24 June 2021 05:00 Hrs.
End Date and Time (GMT) :: 24 June 2021 11:00 Hrs.

Impact
Mobile Terminating (MT) Traffic: Potential delay in delivery
Mobile Originated (MO) Traffic: Potential delay in delivery
DR Notification: Potential delay in delivery
Message Manager: Not Impacted
Extranet : Not Impacted

Description:
One of our 3rd party providers has scheduled a planned maintenance as part of a large-scale project to upgrade code on their IP platform. The upgrade will mitigate an existing defect in the current software version and prevent future network outages.

This maintenance will impact the PayPal circuit* which connects the US2 private WAN backbone [MPLS] with PayPal’s network. Since there is a redundant circuit** PayPal may experience packet loss and high latency during the traffic failover.
For US2 Datacenter MPLS maintenance no external traffic impact is expected. This maintenance may impact the secondary MPLS circuit* in the US2 Datacenter location and primary MPLS Circuit ** is not going to impact due to this maintenance .No production traffic is expected to be impacted.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com.
Posted Jun 20, 2022 - 07:50 UTC
This scheduled maintenance affected: Sinch DI Services (SMS 365 Enterprise).