Delivery issue - Multiple Destinations

Incident Report for Sinch

Resolved

This incident has been resolved.

Impact Start Time: 03:28 UTC
Impact End Time: 04:02 UTC

Posted Jan 10, 2024 - 10:48 UTC

Monitoring

We are writing to inform you that we have experienced issues towards the destinations listed below.
A fix has been implemented and we are currently monitoring the results.

Impact Start Time: 03:28 UTC
Impact End Time: 04:02 UTC

Impact: Clients may have experienced delays sending traffic towards below destinations during the impacted period.

BBIX Japan
MobileONE Singapore
Singtel Singapore
Starhub Singapore
Mobicom Mongolia
MTS Russia
Ooredoo Asiacell Iraq
Ooredoo Tunisia
Polkomtel Poland

Please contact support@sinch.com should you require further information or assistance.

Posted Jan 10, 2024 - 04:28 UTC

This incident affected: External Connectivity (SMS - APAC, SMS - EMEA).