Service Degradation - Customer Dashboard

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-03-05 15:20 UTC
Incident End Time: 2024-03-05 18:10 UTC
Posted Mar 05, 2024 - 21:55 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 05, 2024 - 18:26 UTC

Investigating

We are writing to inform you that we are currently facing a service degradation for 2FA verification on the customer dashboard, Dashboard.sinch.com.

Impact: Customers may not be able to login to dashboard.sinch.com

Our engineers are working to restore service as soon as possible.
Posted Mar 05, 2024 - 17:46 UTC
This incident affected: Dashboard.sinch.com (2FA, Login/Sign up).