Delivery Issue Philippines - Globe Telecom

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-04-03 18:41 UTC
Incident End Time: 2026-04-04 00:33 UTC

Posted Apr 04, 2026 - 00:52 UTC

Update

We are continuing to investigate this issue.

Posted Apr 03, 2026 - 22:14 UTC

Investigating

We are currently observing delivery issues in Philippines - Globe Telecom

Incident Start Time: 2026-04-03 18:41 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.

Posted Apr 03, 2026 - 20:43 UTC

This incident affected: External Connectivity (SMS - APAC).