DI SMS 365 | Operator services | 3rd party Network Maintenance | Ref Number# 22337217-1

Scheduled Maintenance Report for Sinch

Completed

The scheduled maintenance has been completed.
Posted Nov 04, 2021 - 10:02 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 04, 2021 - 05:02 UTC

Scheduled

3rd Party Maintenance

Services :: DI SMS 365
Ref Number :: 22337217-1

Start Date and Time (GMT):: 04 Nov 2021 05:00 Hrs.
End Date and Time (GMT) :: 04 Nov 2021 11:00 Hrs.

Impact
Mobile Terminating (MT) Traffic: Not Impacted
Mobile Originated (MO) Traffic: Not Impacted
DR Notification: Not Impacted
Message Manager: Not Impacted
Extranet : Not Impacted

Description:
This is courtesy notification to inform you that our third party co location provider has scheduled a maintenance work .
During the maintenance window partner engineers will perform a upgrade on their network environment to improve performance and stability and avoid any potential performance issues in the future.
Maintenance has been scheduled on one of our US DCs. We are not expecting any traffic impact during this maintenance and traffic will be handled by redundant link.
In Worst case, there might be potential latency when traffic switches between Primary and Secondary paths

If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Posted Oct 28, 2021 - 11:05 UTC
This scheduled maintenance affected: Sinch DI Services (MM4 (MMS 365), SMS 365 Operator RoW).