MM7 Queues have been processed completely. Queues are cleared. Incident has been resolved.
Posted Feb 18, 2022 - 04:28 UTC
Update
Due to high traffic MM7 queues were observed in our platform.
Queues are gradually decreasing now. We will update on further improvements.
Posted Feb 18, 2022 - 02:26 UTC
Identified
MM7 queues observed in our platform is due to high traffic. Queues are gradually decreasing now. We will update on further improvements.
Posted Feb 17, 2022 - 20:55 UTC
Investigating
Ticket Number :: MNOC-37584 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform.
This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 17 February 2022 16:30 Hrs.