We no longer observe degradation in delivery of MT, MO and DLR's. Traffic delivery has resumed back to normal.
Posted Aug 03, 2021 - 08:19 UTC
Update
We are following up with our partner regarding this incident. Monitoring NOC will provide an update once we have any response.
Posted Aug 03, 2021 - 06:45 UTC
Update
We are following up with our partner regarding this incident. Monitoring NOC will provide an update once we have any response.
Posted Aug 03, 2021 - 05:14 UTC
Investigating
Ticket Number :: NA Services:: DI SMS 365
Description :: Currently, we are observing queues related to MO, MT and DLR traffic within our platform Few customers may observe a potential delay in delivery for MO, MT and DLR traffic towards Mexico. We will update on further improvements.
Impact :: Mobile Terminating (MT) Traffic: Potential Delay in delivery Mobile Originated (MO) Traffic: Potential Delay in delivery DR Notification : Potential Delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 03 Aug 2021 03:30 Hrs.