Service disruption Wind Mobile Canada -[Retroactive]

Incident Report for Sinch

Resolved

Dear Client,

We are writing to retroactively inform you that we have experienced an issue with sending MT/MO/DR traffic towards Wind Mobile Canada.
There was a maintenance on Wind Mobile which caused the issue which is now resolved.

Incident Start Time: 2020-10-02 05:52 UTC
Incident Stop Time: 2020-10-02 07:50 UTC

Please contact support@sinch.com should you require further information or assistance.
Sincerely,
Sinch

Posted Oct 02, 2020 - 08:53 UTC

This incident affected: External Connectivity (SMS - CA - ShortCode).