Customer Support - Ticketing System

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident End Time: 2024-07-01 21:35

Posted Jul 01, 2024 - 21:48 UTC

Update

We are continuing to investigate this issue.

Posted Jul 01, 2024 - 19:02 UTC

Investigating

We are currently experiencing an issue with automated and mail replies not being sent out when sending tickets to support@sinch.com.

Tickets will not be lost during this incident, but you may receive delayed responses.
Our engineers are working on resolving the issue.

As an alternative in the meantime, please raise all tickets via our ticketing portal at tickets.sinch.com where you also can view updates on tickets submitted to support@sinch.com

Posted Jul 01, 2024 - 17:23 UTC

This incident affected: Dashboard.sinch.com (Customer Support).