Delivery Issue Cuba - Cubacel

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-01-03 15:45 UTC
Incident End Time: 2024-01-03 21:03 UTC

Posted Jan 04, 2024 - 08:44 UTC

Update

This issue has been resolved.

Incident Start Time: 2024-01-03 15:45 UTC
Incident End Time: 2024-01-03 21:03 UTC

Posted Jan 03, 2024 - 23:15 UTC

Update

We are continuing to investigate this issue.

Posted Jan 03, 2024 - 22:01 UTC

Update

We are continuing to investigate this issue.

Posted Jan 03, 2024 - 19:04 UTC

Investigating

We are currently observing delivery issues towards Cuba - Cubacel

Incident Start Time: 2024-01-03 15:45 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Jan 03, 2024 - 17:02 UTC

This incident affected: External Connectivity (SMS - LATAM).