Delivery Issue Chile - Telefonica

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-04-10 15:07 UTC
Incident End Time: 2024-04-11 01:09 UTC

Posted Apr 11, 2024 - 03:06 UTC

Update

We are continuing to investigate this issue.

Posted Apr 10, 2024 - 22:10 UTC

Update

We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.

As soon as we have any updates, they will be shared accordingly.

Posted Apr 10, 2024 - 19:16 UTC

Investigating

We are currently observing delivery issues towards Chile - Telefonica

Incident Start Time: 2024-04-10 15:07 UTC

Impact: Delayed MT's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Apr 10, 2024 - 17:21 UTC

This incident affected: External Connectivity (SMS - LATAM).