Delivery Issue Mexico - Telefonica

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-11-03 23:55 UTC

Incident End Time: 2025-11-04 01:28 UTC
Posted Nov 04, 2025 - 01:43 UTC

Investigating

We are currently observing delivery issues in Mexico - Telefonica.

Incident Start Time: 2025-11-03 23:55 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Nov 04, 2025 - 00:16 UTC
This incident affected: External Connectivity (SMS - LATAM).