Delivery Issue - Globe Philippines

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-03-13 02:14 UTC.
Incident End Time: 2024-03-13 07:00 UTC.

Posted Mar 13, 2024 - 07:06 UTC

Update

We are continuing to investigate this issue.

Posted Mar 13, 2024 - 04:01 UTC

Investigating

Dear client,

We are writing to inform you that we are currently observing MT delivery issues towards Globe Philippines causing delays on traffic towards the network.

Incident Start Time: 2024-03-13 02:14 UTC.
Impact: Delayed MT's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Mar 13, 2024 - 02:52 UTC

This incident affected: External Connectivity (SMS - APAC).