Impact :: Mobile Terminating (MT) Traffic: Not Impacted Mobile Originated (MO) Traffic: Not Impacted DR Notification : Not Impacted Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 30 April 2022 15:10 Hrs. Incident Start Date & Time (GMT) : 01 May 2022 04:00 hrs
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to essupport.digitalinterconnect@sinch.com.
Posted May 01, 2022 - 05:01 UTC
Update
MM7 queues are decreasing & Monitoring NOC will update with further improvements.
Posted May 01, 2022 - 00:13 UTC
Update
Dear Client,
We are writing to inform you that queues are due to high traffic and reducing gradually. We will update on further progress.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to essupport.digitalinterconnect@sinch.com.
Posted Apr 30, 2022 - 21:02 UTC
Update
Dear Client,
We are writing to inform you that queues are due to high traffic and reducing gradually. We will update on further progress.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to essupport.digitalinterconnect@sinch.com.
Posted Apr 30, 2022 - 18:41 UTC
Identified
Dear Client,
We are writing to inform you that queues are due to high traffic and reducing gradually. We will update on further progress.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to essupport.digitalinterconnect@sinch.com.
Posted Apr 30, 2022 - 16:14 UTC
Investigating
Ticket Number :: MNOC-39446 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery
Incident Start Date & Time (GMT) :30 April 2022 15:10 Hrs.