Customer Support - ticket system - response issues

Incident Report for Sinch

Resolved

This incident has been resolved. All queued ticket responses have been sent out at the incident end time specified below.

Incident Start Time: 2020-11-23 11:00 UTC
Incident End Time: 2020-11-23 16:30 UTC

If you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Nov 23, 2020 - 16:59 UTC

Investigating

Dear Client,

We are currently experiencing issues on our ticketing system.

Impact: responses or acknowledgements may not be received.

We are investigating and will update you as soon there is more information available.

If you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Nov 23, 2020 - 15:58 UTC
This incident affected: Dashboard.sinch.com (Customer Support).