Dear Client,

This incident has been resolved.

Incident Start Time: 2021-09-30 16:30 UTC
Incident End time: 2021-09-30 17:48 UTC

Please contact support@sinch.com should you require further information or assistance.

Dear Client,

We are writing to inform you that we are observing stable performance towards the Turkcell network in Turkey.

Incident Start Time: 2021-09-30 16:30 UTC
Incident End time: 2021-09-30 17:48 UTC

We will continue monitoring for further indication of degradation.

Please contact support@sinch.com should you require further information or assistance.

We are continuing to investigate this issue.

Dear Client,

We are writing to inform you that we are currently observing MT delivery issues towards the Turkcell network in Turkey.

Impact: Clients may experience delayed or failed MT traffic towards Turkey.

Incident start time: 2021-09-30 16:30 UTC

We appreciate your patience and apologize for any inconvenience experienced while work is being done to resolve this issue.