We are writing to inform you that we are observing stable performance towards Telcel Mexico.
Incident Start Time: 2022-02-19 05:23 UTC Incident End Time: 2022-02-19 06:00 UTC
We appreciate your patience and apologize for any inconvenience experienced during this incident. Please, contact support@sinch.com should you require further information or assistance.
Posted Feb 19, 2022 - 06:29 UTC
Investigating
Dear Client,
We are writing to inform you that we are currently observing delivery issues towards Telcel Mexico
Incident Start Time: 2022-02-19 05:23 UTC
Impact: Clients may observe delayed or failed MT/DR/MO towards/from Telcel Mexico
We appreciate your patience and apologize for any inconvenience experienced while we are working with the operator to resolve this issue. Please, contact support@sinch.com should you require further information or assistance.
Posted Feb 19, 2022 - 05:58 UTC
This incident affected: External Connectivity (SMS - LATAM).