Delivery Issues Mexico - Telcel
Incident Report for Sinch
Resolved
We are able to observe normalized traffic patterns towards Telcel MX.

Incident start time: 2021-10-15 17:45 UTC
Incident End Time: 2021-10-15 18:19 UTC

We appreciate your patience and apologize for any inconvenience experienced while work is being done to resolve this issue
Posted Oct 15, 2021 - 18:44 UTC
Investigating
Dear Client,

We are writing to inform you that we are currently observing MT and DR delivery issues towards Mexico - Telcel.
Impact: Clients may experience delayed or failed MT/DR traffic towards/from Mexico Telcel.

Incident start time: 2021-10-15 17:45 UTC

We appreciate your patience and apologize for any inconvenience experienced while work is being done to resolve this issue.
Posted Oct 15, 2021 - 18:09 UTC
This incident affected: Connectivity by region (SMS - Latin America).
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