Delivery Issue Brazil - Algar Telecom

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-07-19 05:02 UTC
Incident Start Time: 2026-07-19 23:43 UTC

Posted Jul 20, 2026 - 00:06 UTC

Update

We are continuing to investigate this issue.

Posted Jul 20, 2026 - 00:03 UTC

Update

We are continuing to investigate this issue.

Posted Jul 19, 2026 - 23:03 UTC

Update

We are continuing to investigate this issue.

Posted Jul 19, 2026 - 18:03 UTC

Update

We are continuing to investigate this issue.

Posted Jul 19, 2026 - 11:09 UTC

Investigating

We are currently observing delivery issues in Brazil - Algar Telecom

Incident Start Time: 2026-07-19 05:02 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.

Posted Jul 19, 2026 - 09:27 UTC

This incident affected: External Connectivity (SMS - LATAM).