DI SMS 365 | Enterprise Messaging | 3rd party Network Maintenance | Ref Number# 23883489-1
Scheduled Maintenance Report for Sinch
Completed
The scheduled maintenance has been completed.
Posted Jun 30, 2022 - 11:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 30, 2022 - 05:00 UTC
Scheduled
3rd Party Maintenance

Services :: DI SMS 365
Ref Number :: 23883489-1

Start Date and Time (GMT):: 30 June 2022 05:00 Hrs.
End Date and Time (GMT) :: 30 June 2022 11:00 Hrs.

Impact
Mobile Terminating (MT) Traffic: Potential delay in delivery
Mobile Originated (MO) Traffic: Potential delay in delivery
DR Notification: Potential delay in delivery
Message Manager: Not Impacted
Extranet : Not Impacted

Description:
One of our 3rd party providers will perform maintenance within their network. This maintenance is to upgrade our network devices to the latest firmware as recommended by our vendor.

This maintenance will impact one of the livelink customer circuit which connects one of our IS DC private WAN backbone [MPLS] with livelink’s customer network. Since there is a redundant circuit, customers who are connecting from SDI platform via livelink may experience packet loss and high latency during the traffic failover.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com.
Posted Jun 23, 2022 - 05:05 UTC