Sinch Contact Pro Quarterly Maintenance - Americas

Scheduled for Oct 12, 01:00 UTC - Oct 13, 07:00 UTC

Scheduled

Dear Customer,

We will be performing Contact Pro version upgrade as follows.

Start time: 2025-10-12 (Sunday) 1 AM UTC
End time: 2025-10-13 (Monday) 7 AM UTC

Version upgrade will require max. 30 minutes downtime to to all channels and user interfaces.
This will take place at some point during the maintenace window.

What´s new documentation regarding the upcoming 25Q4 release can be accessed from:
https://docs.cc.sinch.com/cloud/whats-new/en/index.html

For more details or questions related to the maintenance you can contact us via a support ticket:
https://tickets.sinch.com/servicedesk/customer/portal/59

Best Regards,
Sinch Contact Pro team

Posted Oct 02, 2025 - 09:35 UTC

This scheduled maintenance affects: Contact Pro (Contact Pro - NA (North America)).