Delivery Issue Saudi Arabia - Zain

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-12-17 08:38 UTC
Incident End Time: 2023-12-17 09:40 UTC
Posted Dec 17, 2023 - 10:25 UTC

Investigating

Dear Client,

We are observing delivery issues towards Zain - Saudi Arabia.
We are working with the operator to resolve the issue.

Incident Start Time: 2023-12-17 08:38 UTC

Impact: Delayed or Failed MT/MOs, Missing/Late delivery receipts

We will update you as soon as we have more information.
Posted Dec 17, 2023 - 09:17 UTC
This incident affected: External Connectivity (SMS - EMEA).