DI SMS 365 | Enterprise Messaging | 3rd party Maintenance | AT&T USA Maintenance | Ref Number: CHG000007786677
Scheduled Maintenance Report for Sinch
The scheduled maintenance has been completed.
Posted Nov 10, 2022 - 12:01 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 10, 2022 - 04:00 UTC
Services :: DI SMS 365
Ref Number :: CHG000007786677

Start Date and Time (GMT):: 10 Nov 2022 04:00 Hrs.
End Date and Time (GMT) :: 10 Nov 2022 12:00 Hrs.

Mobile Terminating (MT) Traffic: Potential Delay in delivery
Mobile Originated (MO) Traffic: Potential Delay in delivery
DR Notification: Potential Delay in delivery
Message Manager: : Not Impacted
Extranet : Not Impacted

One of our partners AT&T Mobility in United States has informed us of a planned activity on their Allen Nodes.
During the Maintenance Window, AT&T may temporarily drop your SMPP binds to a single node while the other nodes will remain intact.
Application retry mechanism will re-establish binds based on the interval set by partners.
Very few customers might experience queueing of traffic towards USA.
DI Support teams and NGEAG Production Support will be in continuous touch with AT&T.
NGEAG Production Support team will be monitoring traffic before, during, and after completion of Maintenance Window

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com.
Posted Oct 22, 2022 - 09:41 UTC
This scheduled maintenance affected: Sinch DI Services (SMS 365 Enterprise).