Delivery Issue - Kuwait

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-09-22 11:24 UTC
Incident End Time: 2023-09-22 13:38 UTC
Posted Sep 22, 2023 - 17:20 UTC

Monitoring

We can observe that the quality has returned to within expected parameters.

We will continue to monitor for any further disturbances.

Incident Start Time: 2023-09-22 11:24 UTC
Incident End Time: 2023-09-22 13:38 UTC
Posted Sep 22, 2023 - 14:06 UTC

Investigating

We are currently observing delivery issues towards Kuwait.

Incident Start Time: 2023-09-22 11:24 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Sep 22, 2023 - 11:46 UTC
This incident affected: External Connectivity (SMS - EMEA).