10DLC Provisioning delays
Incident Report for Sinch
Resolved
This incident has been resolved.

Incident Start Time: 2024-09-03 14:00 UTC
Incident End Time: 2024-09-08 08:05 UTC
Posted Sep 09, 2024 - 09:10 UTC
Update
We are continuing to investigate this issue.
Posted Sep 08, 2024 - 19:09 UTC
Update
We are continuing to investigate this issue.
Posted Sep 07, 2024 - 18:02 UTC
Update
We are continuing to investigate this issue.
Posted Sep 06, 2024 - 16:08 UTC
Update
We are continuing to investigate this issue.
Posted Sep 05, 2024 - 10:05 UTC
Update
We are continuing to investigate this issue.
Posted Sep 05, 2024 - 00:05 UTC
Update
We are continuing to investigate this issue.
Posted Sep 04, 2024 - 19:11 UTC
Update
We are continuing to investigate this issue.
Posted Sep 04, 2024 - 16:02 UTC
Investigating
Impact: Clients might encounter occasional delays with 10DLC provisioning.

Incident Start Time: 2024-09-03 14:00 UTC

Our team is currently investigating and working to speed up the process. We’ll keep you updated as we make progress.
Posted Sep 04, 2024 - 14:04 UTC
This incident affected: Customer Portal (Numbers Administration, US Campaigns).