The network disturbance at our EU2 site has been resolved.
Incident Start Time: 2021-06-25 22:06 UTC Incident Stop Time: 2021-06-25 22:43 UTC Impact: Clients may have experienced delayed or rejected MT and MO messages towards Turkey, France and Belgium
We apologize for the inconvenience this has caused and please reach out to support@sinch.com for further information.
Sincerely, Sinch Support
Posted Jun 25, 2021 - 23:05 UTC
Investigating
Dear client,
We are currently experiencing a network disturbance on one of our hosts.
Impacted destinations: France, Turkey and Belgium Client may experience delay or rejected MT and MO messages towards these destinations.
Incident start time: 22:06 UTC. Incident end time: TBD
Kindly accept our apologies as we are working to resolve this issue.
If you have any questions or concerns, kindly reach out to support@sinch.com.
Posted Jun 25, 2021 - 22:06 UTC
This incident affected: External Connectivity (SMS - EMEA).