All the queues have been processed and traffic is resumed back to normal. We consider this issue as resolved.
Incident Start Date & Time (GMT) : 14 Aug 2022 19:50 Hrs. Incident End Date & Time (GMT) : 14 Aug 2022 21:25 Hrs.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to essupport.digitalinterconnect@sinch.com.
Posted Aug 14, 2022 - 21:39 UTC
Investigating
Ticket Number :: MNOC-41940 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery
Incident Start Date & Time (GMT) : 14 Aug 2022 19:50 Hrs.