Queues are cleared now and traffic has been resumed back to normal, Our support group are working to fix this problem permanently
If you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification
Posted Jun 22, 2021 - 21:40 UTC
Investigating
Ticket Number: MNOC-30804 Services: SMSx
Currently, we are observing queues related to delivery reports and MT traffic within our SMSx platform Few customers may observe a potential delay in delivery reports and MT Traffic
If you have any issues questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.
Posted Jun 22, 2021 - 21:11 UTC
This incident affected: Sinch DI Services (SMS 365 Operator RoW).