Message Manager - Planned maintenance to upgrade servers hosting the platform

Scheduled for Sep 19, 18:00 - 20:00 UTC

Scheduled

Dear Client,

We are reaching out to inform you that a planned maintenance activity is scheduled on 19th of Sep from 18:00 UTC to 20:00 UTC. Customers are advised not to schedule any campaigns during this maintenance window.

Maintenance Start Time: 2026-09-19 18:00 UTC
Maintenance End time: 2026-09-19 20:00 UTC

Impact: The Message Manager UI will be unavailable during the application upgrade.

If you experience any issues during this maintenance window, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470-300-8394 (select "Support" from the menu, option 2 for Digital Interconnect, then option 1).

Please reference this maintenance notification when contacting support.

If you have any questions or concerns, please contact your Account Manager.

Posted Sep 03, 2026 - 18:24 UTC

This scheduled maintenance affects: Sinch DI Services (Message Manager).