Sinch Scheduled Network Maintenance - US3 Site

Scheduled Maintenance Report for Sinch

Completed

The scheduled maintenance has been completed.

Posted Jul 30, 2020 - 10:30 UTC

Update

Dear Clients

The Maintenance has been extended for an additional 30 minutes.
Once the maintenance has been completed we will update you accordingly.

Please contact support@sinch.com should you require further information or assistance.

Sincerely,
Sinch

Posted Jul 30, 2020 - 09:56 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jul 30, 2020 - 02:00 UTC

Scheduled

Dear Client,

We are writing to inform you that as part of our continuous efforts to improve the performance and reliability of our US3 Site we will be performing a network maintenance at the times specified below.

Type: Scheduled Network Maintenance
Start Time: 2020-07-30 02:00 UTC
End Time: 2020-07-30 10:00 UTC

Affected site: US3
SMPP FQDN: smpp-us3.clxcommunications.com / us3.smpp.api.sinch.com / inbound01-ash1.clxnetworks.com (209.95.131.8)
HTTP FQDN: http-us3.clxcommunications.com / us3.httpsms.api.sinch.com / inbound01-ash1.clxnetworks.com (209.95.131.8)
ENUM FQDN: enum-us3.clxcommunications.com / us3.httplookup.api.sinch.com / inbound01-ash1.clxnetworks.com (209.95.131.8)

Corresponding redundant sites will be available. Please make sure you are connected to redundant sites in advance to ensure no loss of service.

SMPP FQDN: smpp-us2.clxcommunications.com 52.52.233.116
HTTP FQDN: http-us2.clxcommunications.com 52.52.233.116
ENUM FQDN: enum-us2.clxcommunications.com 52.52.232.130

Impact:
Clients using Secure SMPP/HTTP and IP address to the US3 site for MT/MO traffic will experience failures or unable to connect.
Clients will experience failures to Number Lookups via US3 site.

Impacted Destinations:
Canada (2-Way Short Code: Eastlink, SasKTel and Wind Mobile only)
Panama (2-Way Short Code)
Mexico (2-Way Short Code)

We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly.

Please contact support@sinch.com should you require further information or assistance.

Sincerely,
Sinch

Posted Jul 15, 2020 - 04:08 UTC

This scheduled maintenance affected: Messaging APIs (SMPP - US, HTTP - US, REST - US) and External Connectivity (SMS - CA - ShortCode, SMS - CA - Toll Free, SMS - US - ShortCode, SMS - US - Toll Free).