Delivery Issue Bangladesh

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-08-05 04:43:00 UTC
Incident End Time: 2024-08-05 07:55:00 UTC

Posted Aug 05, 2024 - 10:18 UTC

Identified

The Bangladesh government ordered a complete internet shutdown due to protests in the country.

Posted Aug 05, 2024 - 07:09 UTC

Investigating

We are currently observing delivery issues in Bangladesh.
Due to protests in the country, the Bangladesh government is taking temporary actions against internet and mobile services.

Incident Start Time: 2024-08-05 04:43:00 UTC

Impact: Delayed/Failed MT/MOs, Missing/Late delivery receipts

We will update as soon as we have more information.

Posted Aug 05, 2024 - 06:00 UTC

This incident affected: Verification (Flash Call Verification) and External Connectivity (SMS - APAC).