We are writing to inform you that queues were due to high traffic and have been cleared. Traffic has resumed back to normal, Hence we consider this issue as resolved.
Incident End Date & Time (GMT) : 8 Mar 2023 01:00 GMT
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to operatorservices.noc@sinch.com
Posted Mar 08, 2023 - 01:26 UTC
Investigating
Ticket Number :: MNOC-46422 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 7 Mar 2023 19:30 GMT