Delivery Issue Brazil - Brisanet

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-02-10 20:54 UTC
Incident End Time: 2025-02-11 03:35 UTC
Posted Feb 11, 2025 - 05:21 UTC

Update

We are continuing to investigate this issue.
Posted Feb 11, 2025 - 02:03 UTC

Update

We are continuing to investigate this issue.
Posted Feb 10, 2025 - 23:03 UTC

Investigating

We are currently observing delivery issues in Brazil - Brisanet.

Incident Start Time: 2025-02-10 20:54 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Feb 10, 2025 - 21:44 UTC
This incident affected: External Connectivity (SMS - LATAM).