DI SMS 365 | Enterprise Messaging | Potential Delay in delivery of MO , MT and DLR traffic towards Vodafone in Egypt

Incident Report for Sinch

Resolved

We no longer observe delay in delivery towards Vodafone Egypt.
Traffic has been resumed back to normal.

Incident Start Date & Time (GMT) : 1 Feb 2022 14:00 Hrs.
Incident End Date & Time (GMT) : 1 Feb 2022 16:15 Hrs.
Posted Feb 01, 2022 - 16:28 UTC

Investigating

Ticket Number :: NA
Services:: DI SMS 365

Description ::
• Sinch DI Monitoring NOC is currently observing delay in delivery towards Vodafone in Egypt.
• Some of our customers may observe potential delay in delivery of MO , MT and DLR traffic towards Vodafone Egypt in Egypt.
• Support team is currently working on high priority to resolve this issue.
• Monitoring NOC will continue to follow-up and update you on the progress made.

Impact ::
Mobile Terminating (MT) Traffic: Potential delay in delivery.
Mobile Originated (MO) Traffic: Potential delay in delivery
DR Notification : Potential delay in delivery.
Message Manager: : NA
Extranet : NA

Incident Start Date & Time (GMT) : 1 Feb 2022 14:00 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com
Posted Feb 01, 2022 - 15:13 UTC