PSTN Performance Degradation - Brazil
Incident Report for Sinch
Resolved
Dear Client,

We are writing to inform you that this incident is now resolved.

Incident start time: 2021-09-17 04:20 UTC
Incident end time: 2021-09-17 05:30 UTC

If you have any further questions or concerns, please, do not hesitate to reach out to support@sinch.com.
Posted Sep 22, 2021 - 00:06 UTC
Monitoring
Dear Client,

We are currently observing stable performance for PSTN towards Brazil.
We will keep monitoring to ensure that the traffic remains stable.

Incident start time: 2021-09-17 04:20 UTC
Incident Restoration Time: 2021-09-17 05:30 UTC
Incident end time: TBD

If you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Sep 17, 2021 - 06:05 UTC
Investigating
Dear Client,

We are writing to inform you that we are currently observing performance degradation for PSTN towards Brazil.

Incident start time: 2021-09-17 04:20 UTC

We appreciate your patience and apologize for any inconvenience experienced while this is being worked on.

Please, contact support@sinch.com should you require further information or assistance.
Posted Sep 17, 2021 - 04:42 UTC
This incident affected: Voice (Phone Calling (PSTN)).