Delivery Issue Malaysia - Maxis

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-09-27 00:50 UTC
Incident End Time: 2025-09-27 05:30 UTC
Posted Sep 27, 2025 - 06:13 UTC

Update

We are continuing to investigate this issue.
Posted Sep 27, 2025 - 03:59 UTC

Investigating

We are currently observing delivery issues to Maxis Malaysia.

Incident Start Time: 2025-09-27 00:50 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Sep 27, 2025 - 02:57 UTC
This incident affected: External Connectivity (SMS - APAC).